"With a decade plus of working experience I am an experienced Windows user. I have created instruction documents with pictures in MS Word and successfully trained co-workers to use new software. I manned a help desk, walking co-workers on the use of the new software product, and was such a success that those that I previously helped were able to help their co-workers. My expertise with Microsoft office included the creation of multiple forms with drop downs and formulas in Excel. I have over a do"