"I have worked for Florida International University for the last 8 years in Information Technology Support and call center help desk. I have worked on both Mac (since 1986) and PC platforms (Windows XP thru Windows 7). As a music producer I've had the privileged of having my music used on high profile TV programs both nationally and internationally.

My experience in the university environment has given me solid help desk skills and common problem solving for our users, both staff and students. It has also given me a broadened understanding of PCs in various situations.

I've spent the last 8 years working IT/help desk at the University Level.

I've spent 20+ years creating and producing music at a professional level currently being licensed to TV/film.

I've got extensive knowledge and years of experience using both Macs and PCs both for the entertainment industry and an educational environment. I really would like to share with those the years of knowledge and experience I have to educate those interested in my field of expertise." less...